Return Policy

We hope you are enjoying your purchase, but if there is a problem or you’re not satisfied we are happy to repair or exchange the items purchased with a request to us within 48 hours of the delivery of your bag. For an exchange, we must receive the item within 30 days of original delivery. No items can be exchanged after 30 days. Customers are liable for shipping costs both ways on exchange and a 15% restocking fee will be applied as each bag is unique

Something wrong with your bag? See our guarantee.

ALL SALE ITEMS purchased are nonrefundable and cannot be exchanged. All international sales are final.

If you have any other question please contact us by email: info@unshattered.org.